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David Penglase
ALLi Author Member
Location: Australia & New Zealand
Genres: Self-Help/Personal Development, Business
Skills: Speaking Engagement/Lecture, Press/Media Interview, Performance/Spoken Word
As a behavioural scientist, for most of my adult life I've been fascinated both academically and experientially by what causes people to think, feel, and act the way they do. My particular interest of applied research is how our intentions and trustworthiness impact almost all measures of success in our professional and personal lives.
For almost three decades now I have been a professional conference keynote speaker and corporate educator. I help business leaders and their teams achieve success through earning, building and maintaining trust.
Academically I have degrees in Business and Human Resource Development, an MBA, a Master degree in Professional Ethics and a Master of Science degree in Applied Positive Psychology.
My latest book is LIVING in the Light of Day - How to live a more meaningful, flourishing and prosperous life.
I have 3 previously self-published books: The Art & Science of Building Customer Trust: How to fast-track trust and earn more new, repeat and referral business. Intentionomics: The impact of your intentions on living a happy, flourishing and prosperous life. What's Ethical About Selling: How to succeed in sales and still maintain your integrity.
I live in Sydney, Australia with my wife and business partner Liz.
David Penglase's books
The Art and Science of Building Customer Trust: How to fast-track trust and earn more new, repeat and referral business
Customers buy more when they trust a company, people and products. Every interaction customers have with an organisation (large or small) is a moment of truth where they decide on whether to buy or not buy. In a world where most products have the same quality and price as their competitors, differentiation is difficult ... trustworthiness of the company, sales and customer service people and product/service is now more often the key point of difference and determinant for customer to purchase or not. This book explains the mindset and skillset required to earn, build and maintain trust in business.
INTENTIONOMICS: The impact of your intentions on living a happy, flourishing and prosperous life
What started out as a letter to his sons on the occasion of their 21st and 18th birthdays, that outlined the author's life lessons he wanted to share with his sons, developed into the book, Intentionomics. It outlines 9 Inescapable Truths for a Prosperous Life and is a 'how to' blueprint toward living a life full of meaning and rich emotions.